injixo Status

injixo System Status

All Systems Operational

Account Operational

Me Operational

Learn Operational

Community Operational

Connect Operational

WFM Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 20, 2018

No incidents reported today.

Oct 19, 2018

No incidents reported.

Oct 18, 2018

Me components partially not working

Resolved - This incident has been resolved.
Oct 18, 15:38 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 15:30 UTC

Investigating - We are currently investigating problems with teamview.
Oct 18, 15:18 UTC

Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

User login not working

Resolved - The issue has been resolved. Some users may have to login again.
Oct 12, 12:27 UTC

Monitoring - We had problems with one of our login caching systems which was reported through our monitoring system. The corresponding was repaired and is working again. We are still checking metrics regarding logins to ensure the issue is resolved.
Oct 12, 11:53 UTC

Update - We are continuing to investigate this issue.
Oct 12, 11:50 UTC

Investigating - We identified issues during login.
Oct 12, 11:50 UTC

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

Outage caused by disabling TLS 1.0/1.1

Resolved - After closely monitoring our logs, we're confident the issues has been resolved for all affected customers.
Oct 8, 13:39 UTC

Monitoring - We have successfully rolled back the versions for each affected customer and we currently do not see an increased error rate regarding connections from customers to our systems. We continue to monitor the situation.
Oct 8, 12:18 UTC

Investigating - We have disabled TLS 1.0/1.1 with the latest release of our product in order to increase the security of our product.

Despite most customers having upgraded their Internet Explorer versions and thus meeting the new requirements, some are still affected by the change since 2018-10-05 at about 22:40 CEST.

We're currently rolling back to the latest release known to function properly for all affected customers. One of our teams is already investigating the root cause of these issues while another is completing the rollback of the release.
Oct 8, 09:20 UTC

Oct 7, 2018

Database connection errors

Resolved - This incident has been resolved.
Oct 7, 16:49 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 16:36 UTC

Identified - The issue has been identified and a fix is being implemented.
Oct 7, 16:32 UTC

Investigating - We are currently experiencing problems with the injixo infrastructure. The new forecast and all related services are currently unable to connect to the database.
That means customers are unable to use the forecast, workloads, staff requirements and their exports.
Oct 7, 16:28 UTC

Oct 6, 2018

No incidents reported.