injixo System Status
All Systems Operational
WFM ? Operational
Forecast Operational
Plan Operational
Meetings Operational
Vacations/Absences Management Operational
Analyze Operational
Dashboards Operational
Intraday Operational
90 days ago
100.0 % uptime
Today
Adherence Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
On-Premise Integrations ? Operational
Cloud Integrations ? Operational
Me ? Operational
Learn Operational
Account ? Operational
Support Operational
Login Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 7, 2020
Resolved - This incident has been resolved.
Aug 7, 14:21 UTC
Update - We are continuing to monitor for any further issues.
Aug 7, 14:05 UTC
Update - We are continuing to monitor for any further issues.
Aug 7, 13:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 7, 13:45 UTC
Identified - The issue has been identified and a fix is being implemented.
Only the role Supervisor (Advanced) is affected, role Admin and Planner can approve and reject.
Aug 7, 11:22 UTC
Investigating - We are currently investigating this issue.
Aug 7, 11:01 UTC
Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020
Resolved - This incident has been resolved.
Jul 31, 21:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 31, 20:57 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 31, 20:21 UTC
Investigating - We are currently investigating this issue.
Jul 31, 20:01 UTC
Postmortem - Read details
Aug 5, 16:10 UTC
Resolved - We changed the data response from one of our services, but overlooked one central service while adapting everything. This led to non-importing the historical data for contacts and agent status.
We already identified and fixed the issue.
The system recovers and all data will be refetched, so there will be no data loss or data gaps.
Jul 31, 15:00 UTC
Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020

No incidents reported.