injixo System Status
All Systems Operational
Account   Operational
Me   Operational
Learn   Operational
Community   Operational
Connect   Operational
WFM   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2018

No incidents reported today.

Oct 19, 2018

No incidents reported.

Oct 18, 2018
Resolved - This incident has been resolved.
Oct 18, 15:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 15:30 UTC
Investigating - We are currently investigating problems with teamview.
Oct 18, 15:18 UTC
Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018
Resolved - The issue has been resolved. Some users may have to login again.
Oct 12, 12:27 UTC
Monitoring - We had problems with one of our login caching systems which was reported through our monitoring system. The corresponding was repaired and is working again. We are still checking metrics regarding logins to ensure the issue is resolved.
Oct 12, 11:53 UTC
Update - We are continuing to investigate this issue.
Oct 12, 11:50 UTC
Investigating - We identified issues during login.
Oct 12, 11:50 UTC
Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018
Resolved - After closely monitoring our logs, we're confident the issues has been resolved for all affected customers.
Oct 8, 13:39 UTC
Monitoring - We have successfully rolled back the versions for each affected customer and we currently do not see an increased error rate regarding connections from customers to our systems. We continue to monitor the situation.
Oct 8, 12:18 UTC
Investigating - We have disabled TLS 1.0/1.1 with the latest release of our product in order to increase the security of our product.

Despite most customers having upgraded their Internet Explorer versions and thus meeting the new requirements, some are still affected by the change since 2018-10-05 at about 22:40 CEST.

We're currently rolling back to the latest release known to function properly for all affected customers. One of our teams is already investigating the root cause of these issues while another is completing the rollback of the release.
Oct 8, 09:20 UTC
Oct 7, 2018
Resolved - This incident has been resolved.
Oct 7, 16:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 16:36 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 7, 16:32 UTC
Investigating - We are currently experiencing problems with the injixo infrastructure. The new forecast and all related services are currently unable to connect to the database.
That means customers are unable to use the forecast, workloads, staff requirements and their exports.
Oct 7, 16:28 UTC
Oct 6, 2018

No incidents reported.