US Five9 RTA degraded

Incident Report for injixo

Resolved

This incident has been resolved.

Posted May 29, 2020 - 09:12 UTC

Investigating

We observe network errors when connecting to the US site of Five9. Due to this the RTA data for customers with a US Five9 RTA integration might be degraded.

We are currently investigating the issue.

Posted May 29, 2020 - 09:04 UTC

This incident affected: WFM and Integrations (Cloud Integrations).