Dashboards unavailabe

Incident Report for injixo

Postmortem

While migrating the dashboards data, the serialization of it got mistakenly changed. This also changed the response data of one of the internal APIs, so that the UI could not interpret the data.

The data scheme is now fixed and the dashboards able to load correctly again.

We apologize for the downtime.

Posted Sep 14, 2020 - 14:39 UTC

Resolved

This incident has been resolved.

Posted Sep 14, 2020 - 14:29 UTC

Monitoring

We have fixed the faulty API response and are now monitoring the solution.

Posted Sep 14, 2020 - 13:21 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 14, 2020 - 11:31 UTC

This incident affected: Analyze (Dashboards).