A migration to a new network load balancer caused partial interruptions. We started this migration some days ago and increased the percentage of requests going to the new setup on an hourly bases. Only when we had 100% of load on our setup we were informed about problems with the new setup. We immediately rolled back completely.
We will further improve our monitoring to detect this kind of errors sooner.
We apologize for any inconvenience caused.
Posted Oct 29, 2020 - 09:00 UTC
A fix has been implemented and we are monitoring the results.
Posted Oct 29, 2020 - 08:37 UTC
The issue has been identified and a fix is being implemented.
Posted Oct 29, 2020 - 08:31 UTC
We are continuing to investigate this issue.
Posted Oct 29, 2020 - 08:28 UTC
We are currently investigating this issue.
Posted Oct 29, 2020 - 08:23 UTC
This incident affected: Intraday (Adherence) and Plan (Schedules, Meetings).