E-Mails can not be sent

Incident Report for injixo

Resolved

This incident has been resolved.

We apologize for any inconvenience caused.

Posted Jul 05, 2019 - 12:03 UTC

Monitoring

The implemented fix needs a downtime for each customer. We decided to wait for your next maintenance window to apply the patch. If you need e-mails to be send out, please contact us via community. We will apply the patch immediately. Sorry for the inconvenience.

Posted Jun 28, 2019 - 13:33 UTC

Identified

Currently we are not able to send out e-mails through iWFM. During rotation of e-mail credentials, the wrong permissions were granted. These permissions can not be changed and we need to exchange all systems in the next hours.

Posted Jun 28, 2019 - 13:05 UTC

This incident affected: WFM.