Increased error rate on our website

Incident Report for injixo

Resolved

This incident has been resolved. We are sorry for degraded system functionality. One of our applications exceeded connections on a caching cluster. As performance indicator seemed okay our monitoring system did not alert us. We improved our monitoring by alerting rules which detect this pattern.

Posted Apr 24, 2019 - 17:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 24, 2019 - 17:35 UTC

Update

We are continuing to work on a fix for this issue.

Posted Apr 24, 2019 - 17:27 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 24, 2019 - 17:14 UTC

Investigating

We are currently investigating this issue.

Posted Apr 24, 2019 - 16:51 UTC

This incident affected: Me.