Our CDN provider has observed recovery of all services and has resolved this incident. Our services are back to normal operations.
Posted Jun 08, 2021 - 12:46 UTC
Monitoring
The issue has been identified by our CDN provider and a fix has been applied.
Customers may experience increased load time as our services return.
Posted Jun 08, 2021 - 11:09 UTC
Update
We are affected by an outage of our Content Delivery Network (CDN) provider. The CDN provider has informed us that the underlying issue has been identified and a fix is being implemented.
Posted Jun 08, 2021 - 10:59 UTC
Update
We are continuing to investigate this issue.
Posted Jun 08, 2021 - 10:38 UTC
Update
We are continuing to investigate this issue.
Posted Jun 08, 2021 - 10:22 UTC
Investigating
We are currently experiencing a service disruption.
Some users may be experiencing trouble when access our services.
Our infrastructure team is working to identify the root cause and implement a solution.
We will send an additional update as soon as we found the root cause.
Posted Jun 08, 2021 - 10:07 UTC
This incident affected: WFM, Forecast, Me, Learn, Account, Support, Login, Integrations (On-Premise Integrations, Cloud Integrations), Analyze (Dashboards), Intraday (Real-Time Adherence), and Plan (Schedules, Meetings, Vacations/Absences Management).