Increased API Errors on all backends

Incident Report for injixo

Resolved

This incident has been resolved.

We apologize for any inconvenience caused.

Posted Oct 01, 2020 - 14:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 01, 2020 - 14:29 UTC

Investigating

We are currently experiencing a service disruption.

Some users may be experiencing trouble when visiting injixo.com

Our infrastructure team is working to identify the root cause and implement a solution.

We will send an additional update as soon as we found the root cause.

Posted Oct 01, 2020 - 14:12 UTC

This incident affected: WFM, Forecast, Me, Learn, Account, Support, Login, Integrations (On-Premise Integrations, Cloud Integrations), Analyze (Dashboards), Intraday (Real-Time Adherence), and Plan (Schedules, Meetings, Vacations/Absences Management).