Increased API Errors in "me" application

Incident Report for injixo

Resolved

This incident has been resolved.

One of our application did not handle request timeouts appropriate. We are currently
improving the code to handle such situations better.

We apologize for any inconvenience caused.

Posted May 17, 2019 - 12:51 UTC

Monitoring

A fix for the incidence is in place.

We are currently monitoring the error rate.

We apologize for any inconvenience caused.

Posted May 17, 2019 - 12:05 UTC

Update

We are continuing to investigate this issue.

Posted May 17, 2019 - 11:41 UTC

Investigating

Our automated monitoring system alerted an increased error rate to "me" application.

Our infrastructure team is working to identify the root cause and implement a solution.

We will send an additional update as soon as we found the root cause.

Posted May 17, 2019 - 11:22 UTC

This incident affected: Me.